Conditions of sale

The owner of the Qilowatt.euwebshop (hereinafter referred to as the Webshop) is QWATT OÜ (registration code 16373039), located at Veski, Kudina village, Jõgeva municipality, Jõgeva county, 49210.

Validity of the sales contract, goods and price information

The terms and conditions of sale apply to the purchase of goods from the Online Shop. Online Shop the prices of the products sold on the products. The price is subject to a fee for the goods for delivery. The delivery charge depends on the buyer’s. the location of the buyer and the method of delivery. The delivery charge is displayed to the buyer when placing the order. Information information about the goods is provided on the Online Shop directly next to the goods.

Placing an order

To order, you must add the products you want to your shopping cart. To place an order, you must fill in required data fields and choose the appropriate delivery method.

Then you canRetrieved from the amount of the fee, which can be paid by bank transfer. or by invoice in euros. Bank transfer service is provided by Montonio Finance UAB. The contract will enter into force from the date of receipt of the amount due to the current account of the Online Shop.

If the goods ordered cannot be delivered due to expiry of the delivery period or for any other reason. reason, the buyer shall be informed the buyer as soon as possible and the money paid (including the cost of the goods) will be refunded. delivery costs) without delay, but not later than within 14 days of the notification.

Delivery to

Goods are sent Within Estonia Itella and Omniva pto. Delivery of goodscosts of delivery shall be borne by the buyer and the price information is displayed with the shipping method.

Shipments within Estonia usually reach the destination specified by the buyer 37 working days from sales contract entry into forceest. In exceptional cases, the right to deliver the goods up to 45 within one calendar day.

Right of withdrawal

After receipt of the order, the buyer has the right to e.withdraw from the contract concluded in the shop within 14 days.. The right of withdrawal does not apply if the buyer is a legal person.

In order to return the goods, you must present the following documents.
a declaration of withdrawal, and send it to email to
within 14 days at the latest of receipt of the goods.

Cost of returning goods shall be borne by the purchaser, unless the reason for the return is due to. the fact that the return is the goods to be returned do not correspond to what was ordered (e.g. wrong or defective goods). The buyer must return the goods within 14 days of the date of the application. the goods within 14 days of the date on which the he hashanded over the goods to the carrier within this period.

Upon receipt of the returned goods, the online shop will return the goods to the buyer without delay, but no later than 14 days. days after View at the withdrawal form receipt of, all from from the buyer contract under received fees. Vonline shop can be found at refuse from making any repayments until the subject matter of the contract has been. or until the buyer has provided proof, that he has returned the goods, whichever is the earlier. whichever occurs first.

If the buyer has expressly chosen the type of goods or services offered by the Onlinecheaper than the usual the usual delivery method different delivery method, the Online Shop does not have to refund the consumer. the cost that exceeds the cost of the standard delivery method. the cost associated with the use of the standard delivery method.

The online shop has the right to withdraw from the sale and to demand that the buyer.the goods, if the price of the goods the price of the goods in the the price of the goods is marked significantly below the market price of the goods due to an error.

Right to lodge a complaint

The online shop is liable for any non-conformity or defect of the goods sold to the buyer, that was there already matter at the time of delivery and which will become apparent within a maximum of two years from the date of from the transfer to the buyer. Sellest within the first six months of the delivery of the goods to the buyer, it is presumed that. the deficiency already existed at the time of delivery. Refuting the presumption is the Webshop commitment.
In the event of a defect, the buyer has the right to contact the online shop within two months at the latest, by sending an e-mail to.

letter to the following address

The online shop is not liable for defects that occur after the delivery of the the buyer. If the goods purchased from the Online Shop defects for which the Webshop is liable, the Webshop will repair or replace the goods. the Online Shop will replace the missing goods. If no goods can be repaired or replaced, the Online Shop will refund to the Buyer all the fees paid for the sales contract. Webshopd will respond to the complaint lodged by the consumer in writing or in a form which can be reproduced in writing. the consumer within 15 days.

Iprocessing of personal data

The online shop uses the personal data provided by the buyer (including name, telephone number, address, email address, etc.)email Address, bank account detailsidid) subscription for processing and Goods For the buyer to send. Online shop will be transmitted to personal data transport service provideryoufor businesses such as Itella Estonia OÜ, DPD Eesti AS and AS Eesti Post. in order to deliver By, and personal data necessary for the execution of payments processor Montonio Finance UAB-from.

QWATT OÜ may sprovide customers with information about its services, products, newsletters and offers ee-mail or by telephone if the customer has provided us with their contact details and consent, but only if the customer has not provided us with their contact details and consent. has requested the cessation of the recent activities or la ceased to be a subscriber to the newsletter by informing the Webshop eby e-mail or by following the instructions in the offer.
For further details on the processing of personal data, see

Privacy Policy


Solving arguments

If the buyer has any complaints about the Online Shop, they should be sent to the following e-mail address.e-mail aadress to If the buyer and Online Shop are unable to resolve the dispute by agreement, the buyer can. contact Consumer Protection and Technical Consumer DisputeCommissioni party. The Consumer Disputes Committee has the power to settle disputes between a buyer and. Online shop concluded between disputes arising under the contract. There is no charge for the Commission to examine the buyer’s complaint. The buyer may contact to resolve cross-border disputes European Union Consumer Dispute Resolution Platform.